The thought of changing your managed IT support provider can be daunting for many businesses. Misconceptions and fears often surround the process, potentially hindering operational efficiency and growth. But what if these fears are unfounded? What if the transition to a new IT provider is not only feasible but beneficial? The first step is to demystify the process of switching IT providers; it’s easier than you think.
Misconceptions About Moving on With Managed IT Support
You may feel intimidated when you start thinking about changing IT providers and letting the misconceptions around the process creep in. Let’s look at debunking a few of these myths.
Misconception #1: Switching Seems Impossible – Sunk Cost Fallacy
You’ve been working with your IT provider for so long that your business feels tightly integrated, and switching to a new one might seem impossible. It’s easy to fall for the “sunk cost” fallacy and believe that it’s either too hard or too expensive to bother with. However, tackling this misconception head-on actually results in big benefits in saving time and money. A consultation with Nortec’s experts can help ease your fears by guiding you onto the right path.
Learn more about our consultative approach to IT support.
Misconception #2: My Delivery of Service Will Be Negatively Impacted
When your recognize the signs it’s time to switch IT providers, choosing a new one that supports your transition is key. Begin by consulting with the new provider to ensure compatibility. Then, inform your existing provider about the switch, addressing any contractual details like notice periods. Finalize your new partnership with a timeline that suits both parties.
This approach mitigates concerns about service quality and maintains continuity in service delivery, cybersecurity, and data protection during the transition.
Misconception #3: Switching IT Providers Is Too Costly
Selecting an IT provider is a balance between necessary features and affordability. The costs of switching IT providers extend beyond mere price tags; they encompass the cost of inefficiency, the cost of uncertainty in your requirements, and the challenges of navigating evolving technology. Prioritizing a provider that offers robust support and a flexible platform can mitigate these hidden expenses, making the initial investment more worthwhile in the long run. At Nortec, we’re more than a provider; we’re your team. We help identify true costs, including saving on Microsoft Office 365 licensing, ensuring you receive not only superior managed IT support, but customized, cost-effective solutions.
What You Should Consider When Choosing a New IT Provider
The choice of an IT provider is a fundamental decision goes beyond mere technology management; it’s about partnering with a provider who can turn tech trends into competitive advantages, ensuring your business not only keeps pace but leads in an ever-changing market. Here, we explore additional expertise to consider in a new IT provider.
Cloud Consultant and CIO Expertise: Ensure they can efficiently manage cloud technologies and offer valuable guidance.
Industry Knowledge: Your IT partner should understand your industry to maximize IT capabilities and identify growth opportunities.
Staying Updated on Technology: The provider should be well-versed in the latest technological developments to offer informed advice.
Comprehensive Services: Look for a provider that offers a wide range of services, including security, compliance, licensing, infrastructure management, training, and help desk support.
A Word About Working With a Microsoft Solutions Partner
The Microsoft Partner Program is a comprehensive system designed to categorize partners based on their performance, skill, and dedication to customer success. Working with a Modern Workplace Solutions Partner means you’re not just getting a vendor, but a consultant and a trusted advisor that has demonstrated their capability to deliver solutions aligned with remote work needs and advanced Office 365 licensing scenarios, future-proofing your digital workspace.
Providers that aren’t keeping up are doing you a disservice.
Switching Is Easier Than You Think
There are many misconceptions around making the switch to a new managed IT support provider, but don’t let excuses prevent your employees from getting the technology experience they deserve, or your company from paying a fair price for that service. Overall, if you don’t feel that your IT provider is an integrated partner that has improved your technology and operations, then it’s time to explore other options.
