With the release of ChatGPT by OpenAI, many companies have been releasing their own versions of AI resources and tools. Microsoft brought AI to Bing and Edge, but they aren’t stopping there. Microsoft 365 will soon introduce its own AI tool – Copilot. By training Microsoft Copilot, companies can bring out the vast potential of the AI tool and use it directly to elevate the operations of their current Office 365 licensing and products.
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What Is MS O365 Copilot?
MS O365 Copilot, also known as M365 Copilot or just Copilot, is Microsoft’s newest generative AI resource to help professionals tackle tasks, such as reading emails, creating presentations, developing documents, and more. Its capabilities depend on the Microsoft app being used and the data supplies, but it’s designed to create a seamless experience for users who have Office 365 licensing and use the tools in their daily work routine.
Can I Train the AI on My Industry or Organization?
Copilot initially works by utilizing a large amount of business data supplied by Microsoft to develop AI-powered large language models (LLMs). Adaptable, it is able to understand specific terminologies and processes across a number of different industries.
However, to be sure that the AI resource is properly working for your unique business, it needs to be trained on your business data. Copilot has real-time access to the content and context that is kept in your Microsoft Graph, the API developer platform for your various services and devices, including emails, documents, contracts, meetings, and more. Using this information, the generative AI is then able to return to the user with answers relevant to their needs, the task at hand, and your unique company data.
Good Input = Good Output
When it comes to data, your output will only be as good as your input. This principle holds true for Copilot, just as it does with any AI application. Take ChatGPT, for example; a poorly phrased question might lead to unsatisfactory answers. Similarly, feeding Copilot with inaccurate or incomplete data can yield outputs that don’t meet your expectations or needs. In fact, you could end up with data that sends your strategies in the wrong direction, hindering your efforts rather than helping. Paying attention to the quality of your data and input is a must when it comes to utilizing and making the most of AI.
How Does Copilot Work With Your Current Office 365 Licensing Products?
Copilot is designed to work with any of your Office 365 licensing products and apps, including Microsoft Teams, Outlook, Word, and PowerPoint.
Microsoft Teams
With Copilot, Teams users will be better able to host productive meetings. The generative AI resource is capable of summarizing key discussion points, noting where people aligned, where there were disagreements, suggesting action items, and more – all in real time.
Microsoft Outlook
Instead of sifting through long email threads or reading hours of emails every morning, Microsoft Copilot can summarize those threads and craft suggested replies.
Microsoft Word
On Word and Excel, companies can easily analyze trends, create professional-looking data visualizations quickly, craft first document drafts without having to write anything, rewrite documents with feedback, and more.
Microsoft PowerPoint
Companies and users can save time on creating presentations, as Copilot is capable of creating entire presentations with a single prompt and is able to utilize the data within your existing documents within the final piece.
The workplace has changed quite a bit over the years, and Office 365 has been enhanced to meet the changing needs of companies and their employees. With Copilot, Microsoft is once again poised to change how we tackle work.
Thanks to a seamless integration with existing Office 365 licensing apps, companies and their employees can take advantage of the tools that bring productivity to the forefront. Embracing Copilot could be exactly what your organization needs to adapt to the changing workplace, while staying on track for growth and efficiency.
