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Managed services done right.
 Print PDF Managed Service Data Sheet
Are you considering Managed Services? Nortec 24/7 Managed Services includes remote monitoring, remediation and patch management.
Experience has shown us three critical steps for a successful implementation.
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1.
Tailor the Service to your specific needs. Consider each offering carefully.
Select the ones that make sense for your organization. |
- Monitoring
- Remote remediation
- Remote patch management
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Then, assess your network. What hardware will be included? What won’t? |
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Define an escalation process if the problem cannot be resolved remotely: |
- Identify a contact person to take ownership of the problem
- Ensure that field technical professionals are available to resolve the issue
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| 3.
Decide on a notification and reporting process:
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- Daily e-mails
- E-mails and phone calls on major server issues
- Regular, scheduled, review meetings to go over the service
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Call or email us today for your own personalized package and further details that will benefit your business.
Remote managed services are the way of the future. Take control
of the process. Be clear on who is doing what and you will have
tremendous success. |
